{"id":1500,"date":"2024-07-25T09:13:10","date_gmt":"2024-07-25T09:13:10","guid":{"rendered":"http:\/\/3.123.102.144\/?page_id=1500"},"modified":"2024-08-31T10:38:00","modified_gmt":"2024-08-31T10:38:00","slug":"returns-policy","status":"publish","type":"page","link":"https:\/\/winlaboratories.com\/fr\/returns-policy\/","title":{"rendered":"Politique de Retour"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1500\" class=\"elementor elementor-1500\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-167b51d e-flex e-con-boxed e-con e-parent\" data-id=\"167b51d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13d5099 elementor-widget elementor-widget-heading\" data-id=\"13d5099\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Politique de Retour<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7721806 elementor-widget elementor-widget-text-editor\" data-id=\"7721806\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h2 data-sanitized-data-mce-fragment=\"1\"><strong data-sanitized-data-mce-fragment=\"1\"><br>Politique de Retour - WIN Laboratoires&nbsp;<br><\/strong><\/h2>\n<p class=\" translation-block\">La pr\u00e9sente Politique de Retour r\u00e9git les conditions et proc\u00e9dures pour le retour de produits achet\u00e9s sur le site web <a title=\"www.winlaboratories.com\" href=\"https:\/\/winlaboratories.com\" data-sanitized-target=\"_blank\" data-sanitized-data-mce-href=\"http:\/\/www.winlaboratories.com\" target=\"_self\"><span style=\"color: #2b00ff\" data-sanitized-data-mce-style=\"color: #2b00ff;\">www.winlaboratories.com<\/span><\/a>, propri\u00e9t\u00e9 de la soci\u00e9t\u00e9 WIN Laboratoires, sp\u00e9cialis\u00e9e dans la production et la vente de compl\u00e9ments alimentaires sportifs de qualit\u00e9. Veuillez lire attentivement cette politique avant de proc\u00e9der \u00e0 un retour. En effectuant un achat sur notre Site, vous acceptez d'\u00eatre li\u00e9 par les termes de cette politique.<\/p>\n<h2><strong>Droit de R\u00e9tractation<br><\/strong><\/h2>\n<p><strong>Conditions<\/strong>:<\/p>\n<p>Conform\u00e9ment \u00e0 la l\u00e9gislation tunisienne sur le commerce \u00e9lectronique, le Client a le droit de se r\u00e9tracter de son achat dans un d\u00e9lai de 10 jours \u00e0 compter de la r\u00e9ception du produit, sans avoir \u00e0 fournir de motif. Ce droit s'applique aux produits non alimentaires.<\/p>\n<p><strong>Exceptions:<\/strong>:<\/p>\n<p>En raison de la nature p\u00e9rissable de nos produits, certaines exceptions s'appliquent. Le droit de r\u00e9tractation ne peut pas \u00eatre exerc\u00e9 pour les produits alimentaires, notamment les compl\u00e9ments alimentaires sportifs, sauf en cas de non-conformit\u00e9 ou de d\u00e9faut du produit.<\/p>\n<p><strong>Notification de Probl\u00e8mes&nbsp;<\/strong><strong>Produit Endommag\u00e9 ou Non Conforme :<\/strong><\/p>\n<p>Si le Client re\u00e7oit un produit endommag\u00e9, non conforme \u00e0 sa commande ou pr\u00e9sentant des probl\u00e8mes de qualit\u00e9, il doit en informer WIN Laboratoires dans un d\u00e9lai de 48 heures \u00e0 compter de la r\u00e9ception du produit. La notification doit \u00eatre effectu\u00e9e par e-mail \u00e0 l'adresse suivante :&nbsp;<a title=\"contact@winlaboratories.com\" href=\"http:\/\/contact@winlaboratories.com\/\" data-sanitized-target=\"_blank\">contact@winlaboratories.com<\/a>.<\/p>\n<p>&nbsp;<strong>Proc\u00e9dure de Notification<\/strong>:<\/p>\n<p>La notification doit contenir les informations suivantes :<\/p>\n<ul>\n<li>Num\u00e9ro de commande<\/li>\n<li>Description du probl\u00e8me<\/li>\n<li>Photos du produit endommag\u00e9 ou non conforme (le cas \u00e9ch\u00e9ant)<\/li>\n<\/ul>\n<h2><strong>Retour des Produits<br><\/strong><\/h2>\n<p><strong>Return Conditions<\/strong>Conditions de Retour : Les produits retourn\u00e9s doivent \u00eatre dans leur emballage d'origine, non ouverts, non utilis\u00e9s et en parfait \u00e9tat, sauf en cas de non-conformit\u00e9 ou de d\u00e9faut du produit.<\/p>\n<p><strong>Frais de Retour : Les frais de retour des produits non conformes ou d\u00e9fectueux sont pris en charge par WIN Labs. Dans le cas d'un retour pour d'autres raisons, les frais de retour sont \u00e0 la charge du Client.<\/strong>:The return costs for non-conforming or defective products are covered by WIN Labs. In the case of a return for other reasons, return costs are the responsibility of the Customer.<\/p>\n<h2><strong>Remboursement<br><\/strong><\/h2>\n<p><strong>D\u00e9lai de Remboursement<\/strong>: Once WIN Labs has received and inspected the returned products in accordance with this policy, the refund will be processed as soon as possible, in accordance with applicable legislation.<\/p><p><br><strong>M\u00e9thode de Remboursement<\/strong>Le remboursement sera effectu\u00e9 en utilisant la m\u00eame m\u00e9thode de paiement que celle utilis\u00e9e pour la commande d'origine, sauf accord contraire du Client.<\/p>\n<h2><strong>CONTACTEZ-NOUS<\/strong><\/h2>\n<h4><strong>Coordonn\u00e9es<\/strong>:<\/h4>\n<p class=\" translation-block\">Pour toute question ou pr\u00e9occupation concernant cette Politique de Retour, veuillez nous contacter \u00e0 l'adresse suivante: <a title=\"contact@winlaboratories.com\" href=\"mailto:contact@winlaboratories.com\" rel=\"noopener noreferrer\" data-sanitized-target=\"_blank\" target=\"_self\"><span style=\"color: #2b00ff\" data-sanitized-data-mce-style=\"color: #2b00ff;\">contact@winlaboratories.com<\/span><\/a>.<\/p>\n<p>La pr\u00e9sente Politique de Retour est conforme \u00e0 la l\u00e9gislation tunisienne en vigueur et vise \u00e0 prot\u00e9ger les droits et int\u00e9r\u00eats du Client. Nous vous remercions de faire confiance \u00e0 WIN Labs pour vos besoins en compl\u00e9ments alimentaires sportifs de qualit\u00e9.<\/p>\n<p><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Returns Policy Return Policy &#8211; WIN Laboratoires&nbsp; This Return Policy governs the conditions and procedures for the return of products [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/winlaboratories.com\/fr\/wp-json\/wp\/v2\/pages\/1500"}],"collection":[{"href":"https:\/\/winlaboratories.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/winlaboratories.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/winlaboratories.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/winlaboratories.com\/fr\/wp-json\/wp\/v2\/comments?post=1500"}],"version-history":[{"count":17,"href":"https:\/\/winlaboratories.com\/fr\/wp-json\/wp\/v2\/pages\/1500\/revisions"}],"predecessor-version":[{"id":2558,"href":"https:\/\/winlaboratories.com\/fr\/wp-json\/wp\/v2\/pages\/1500\/revisions\/2558"}],"wp:attachment":[{"href":"https:\/\/winlaboratories.com\/fr\/wp-json\/wp\/v2\/media?parent=1500"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}